1. Overview

We strive to ensure customer satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer a refund policy as outlined below.

2. Eligibility for Refunds

• To be eligible for a refund, you must request it within 3 days of the purchase date.

• The item must be unused, in the same condition that you received it, and in its original packaging.

• Proof of purchase, such as a receipt or order confirmation, is required.

  
  

3. Refund Process

• To initiate a refund, contact our customer support team at info@eurosoftkpm.com

• After reviewing your request, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed, and a credit will be applied to your main method of payment within 5 business days.

  
  

4. Late or Missing Refunds

• If you have not received your refund within the stated timeframe, first check with your bank or credit card provider as processing times may vary.

• If you still have not received your refund, contact us at info@eurosoftkpm.com

  
  

5. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website.

For any questions or concerns, please contact us at info@eurosoftkpm.com