About us

Eurosoft Teknoloji Yazılım Anonim Şirketi

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Our Software

Made in Eurosoft

KPM

They are performance evaluation software used to measure how close all company departments are to their goals.

ITSM

They are software that build the technical support infrastructure of IT departments and enable the management of customer service processes.

CRM

They are software that manage the entire workflow processes of sales and marketing departments, as well as customer relationship management.

Eurosoft Technology

We develop the most advanced software.

For more information visit eurosoftitsm.com

Eurosoft ITSM software enables companies to efficiently plan, deliver, manage, and optimize the services they provide. With dashboards and real-time data reports, it ensures the tracking of operational service processes.

For more information visit eurosoftcrm.com

Eurosoft CRM software provides end-to-end automation for marketing and sales departments, enabling the management of customers, teams, projects, and sales. It ensures efficiency through the professional workflow of the relevant departments.

Core Value

Strong Values That Bring Great People Together.

Innovation

Innovation

We’re dedicated to constant improvement, introducing new features that help users stay ahead and optimize their workflows.

Simplicity

Simplicity

We design intuitive tools that make task management effortless, so users can focus on what matters most.

Reliability

Reliability

With 99.9% uptime, we prioritize trust and consistency, so our users can rely on us whenever they need to manage their tasks.

Collaboration

Collaboration

Fostering seamless teamwork, ensuring that individuals and teams can collaborate effortlessly to achieve common goals.

Empowerment

Empowerment

We give users the tools and flexibility to take control of their work, enabling them to achieve more with less effort.

Information

Get In Touch For More

  • Tax Number: 3811105111

  • Phone Number: +90 8503606895

  • Support Mail: info@eurosoftkpm.com

  • Location: Skyland Istanbul

FAQ'S

Frequently Asked Question

KPI is a measurable metric used to track and evaluate progress toward specific goals. It provides insights into performance and supports strategic decision-making.

Leading KPIs: Provide insights into future outcomes, allowing proactive actions. Lagging KPIs: Reflect past performance, indicating success or failure.

KPIs can be categorized based on goals and business processes: Financial KPIs: Revenue, profit margin, costs. Operational KPIs: Production time, error rates. Customer-Focused KPIs: Customer satisfaction, customer retention. Market and Growth KPIs: Market share, new customer acquisition.

KPIs are monitored and measured using business analytics tools, reporting software, or dedicated dashboards. Real-time data analysis and regular reporting help evaluate performance effectively.

KPIs are crucial for understanding business performance, identifying areas for improvement, and creating strategies to achieve goals.

The review frequency depends on business goals and industry dynamics. Generally: Operational KPIs: Daily or weekly. Strategic KPIs: Monthly or quarterly.

When KPIs fall short of targets, it indicates issues in processes or strategies. In such cases, performance should be analyzed, problems identified, and a new action plan implemented.

KPIs are selected based on alignment with the organization’s strategic goals. The SMART criteria are often applied: S: Specific (Clear and well-defined). M: Measurable (Quantifiable and trackable). A: Achievable (Realistic). R: Relevant (Aligned with objectives). T: Time-bound (With a defined timeframe).

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